Frequently Asked Questions

Below FAQ are some common concerns of our customers.
If you have other questions, please just send it to info@merkaou.com.

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  • Pre Sale Questions

Pre Sale Questions

Yes, we ship internationally

Step 1 . Remove excess hair, products and sebum off hair brush with a wide tooth comb or your fingers.

Step 2. Lightly dip your bristles in warm water and a drop of your shampoo.

Step 3. Rinse bristles under cold water until water runs clean.

Step 4. Give the brush a good shake before patting dry with a dry towel and let air dry until ready for use again.

You can find the complete list of ingredients for our Flex hair gel on our website for total transparency. It's a good idea to do a test patch before using it. If you experience any irritation, it's best to stop using it. Our Flex hair gel contains preservatives and fragrances for its long-lasting hold

We recommend washing out the hair gel after a full day of use for best results.

Please note that a small percentage (approximately 5-10%) of our handmade brushes may experience slight bristle shedding, particularly during initial use. This is a natural characteristic of handcrafted items and does not affect the overall performance of the brush.