Shipping & Returns

We hope you will love our Merkaou products as much as we do.

We encourage customers to shop carefully because we do not offer refunds if they change their minds.
However, we will offer a refund, exchange or credit under the following circumstances:
* If the product is faulty.
* The product is significantly different to what was shown or described to you.

Refunds will be processed back to the original payment method. If you paid via PayPal, Afterpay, or Apple Pay, the refund will be applied to your credit or debit card.

You have 7 Days from receipt date to reach out and our team will get back to you as soon as possible to get it sorted.

Should you have any further questions regarding your return, please reach out.

Info@merkaou.com