Customer Service info@merkaou.com
Free shipping on All Orders over $100



The Essentials Pack is a complete, everyday hair care ritual designed to smooth, style and elevate your hair from start to finish.
This curated set includes the Flex Hair Gel, Brush Me Hair Brush, Daphne Detangler and the MANE Brush, working together to prep, style and maintain healthy, polished hair. The Daphne Detangler softens knots, hydrates and adds shine, creating the perfect base for effortless styling. The MANE Brush gently detangles and distributes natural oils for a smooth, glossy finish, while the Brush Me Hair Brush refines and shapes hair with control and precision. Finished with Flex Hair Gel, hair is styled with flexible hold and natural definition, without stiffness or residue.
Thoughtfully designed for all hair types and all ages, the Essentials Pack simplifies your routine while delivering consistently smooth, healthy-looking results. A timeless collection of Merkaou essentials for effortless, everyday hair.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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